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Lost connection to local service

The following error is displayed when opening eazyBackup

"Lost connection to local service. 
Post /auth: open \.\pipe{backup.delegate Background Service}: The system cannot find the file specified."

This error indicates that the background service (eazyBackup delegate service) is either not running in the background or not present.

Resolution - restart background services:

From the Windows search box type services.msc and open the Services App.

Services App

Locate the eazyBackup Delegate and Elevator services.

Select the each of the services and click the Restart button in the left side menu.

Verify that the service status shows Running after restarting both the delegate and elevator services.

 

eazyBackup Services

At this point you should be able to open eazyBackup normally from the start menu shortcut.

 

eazyBackup login