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FAQs & Documentation
Protected Item Types
"Application-Aware Writer" Backups
"Microsoft Exchange Server" Backup
"Microsoft Hyper-V" Backup
"Microsoft SQL Server" Backup
"MySQL" Backup
"Program Output" items
"Windows Server System State" Backup
"Windows System Backup"
Guides
Backup to a Local Device (External or Internal Hard Drive)
Getting Started Guide
Seed Load Walkthrough
eazyBackup Installation
Linux (Debian, Ubuntu)
Linux (Red Hat Enterprise Linux (RHEL), CentOS)
Linux Installation
Linux NAS (Synology, QNAP)
macOS Installation
Windows Installation
Documentation
Add a new Protected Item
Add a new Storage Vault
Available storage locations
Backup Algorithm
Backup Report Email Address
Browse job history
Cancel a running backup
Commands
Confirm EFS keys are exported (Windows EFS)
Data encryption
Deleting a protected item
Devices
eazyBackup Chunking Overview
eazyBackup Software Structure
How to run manual backup
Protected Items Overview
Re-scan unchanged files
Remove a single backup snapshot
Restoring Data
Retention (Storage Vault)
Storage Vaults
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FAQs
Can't login to eazyBackup - Login information doesn’t work
How can I restore my files to a new computer?
How eazyBackup is PIPEDA compliant
How to reset a backup account password
Troubleshooting
Accessing Windows network shares and UNC paths
Cannot proceed - another task needs to finish using the Storage Vault first.
Change of hardware causes registration dialog to appear
Error "Access is denied" when backing up files and folders on Windows
Error "Access to the cloud file is denied" backing up OneDrive
Error "EFS-encrypted files may be unusable once restored"
Error "local error: tls: record overflow"
Error "Media is write protected" backing up OneDrive with VSS
Error "operation not permitted" macOS
Error "The target path 'X:\WindowsImageBackup' already exists - please safely remove this directory and retry the backup."
Found packs in index but not appearing on disk. Reindex needed
Jobs left in Running state
Lost connection to local service
Microsoft SQL Server backup encountered a VDI error
Mount path conflict: Can't mount path inside real directory
Network connectivity errors
Out of memory
Windows Backup encountered an error when writing data to the backup target.
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